When you see a smile icon and the tracker vibrates, the tracker restarted. I got the charge 4 today! Yeah I got sorted thank god! He's the author of over 2 dozen books and his writing has appeared in Wired, PCWorld, Business Insider, and many other publications. nothing. How do I set up notifications? If you still have trouble, contact Customer Support. Either it will not turn on at all, or it will face some partial errors. Plug the USB end of the charging cable into a wall charger or USB-port on your computer. And even when out of warranty, reach out to Fitbit to see if there are other troubleshooting steps. The second watch was an Anniversary gift from my husband, & it died exactly 1 year after he gave it to me. Check for App and Firmware Updates #samsunggalaxys3woes badupdate So I know a thing or two about teaching others and creating how-to guides! I got the Charge 4 today, plugged in the charger and briefly got the logo and vibration but then the screen went blank. Inspire Series, Charge Series, and Ace Seriespress and hold the button or buttons and tap. Hi there's an issue with my Fitbit. The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. Check for Dust; 2. This should fix the problem most of the time. Mine has also gone blank ans seems to be doing nothing fitbit lite. I had one go black a couple of months after I got it. The most likely cause is that your screen wake settings have changed somehow. And its been about 2 years since I bought it. Since you purchased it just two months ago and none of our troubleshooting tips worked, we suggest you contact Fitbit Support immediately as your Fitbit should be within the 1-year warranty period. Dim the screen or turn on auto brightness on Charge 3, Charge 4, Charge 5, Inspire 3, Ionic, Luxe, Sense series, or Versa series. Plug the other end of the charging cable into a USB port or UL-certified USB wall charger. With the routine abuse that most fitness trackers are subjected to, it's a wonder they don't suffer more problems. Cleaning the Fitbit's band may not help the device charge, but it will keep it looking like new. Ensure the Fitbit charges correctly. Restart your device. To restart your Versa, press and hold the side button for 10 seconds or more until you see the Fitbit logo on the screen, then release it. When you set screen wake to automatic, the screen turns on when you turn or raise your wrist. I have no receipt because as I said it was a gift. Please let us know the model (i.e. Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here. Not to mention customer service sucked! Make sure your tracker is compatible with your phone. I bought a versa 2(?) ': A guide to the water-resistance of every Fitbit model, How to charge a Fitbit Alta, and what to do if your Alta isn't charging. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. Open the Fitbit app and check whether it is synced or not. Together, we can make health and wellness features more accessible to more people. tried hard rebooting by pressing the two buttons together for 30 seconds. Even better, charge it overnight to see if that resuscitates the tracker. If your watch is not charging, look at that level. Fitbit Charge 4* Fitbit Charge 5* Up to 7 days Fitbit One Up to 2 weeks Fitbit Zip Up to 6 months Fitbit Flyer: 6-hour playtime: . Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS. Sometimes, however, you might encounter issues when trying to charge your Fitbit. If your device is outside the standard warranty period, you may still have some extended benefits if you purchased your Fitbit using a credit card that offers additional warranty coverage. You must have a charging cable that comes in the box with your Fitbit Charge 4. Until they get this design flaw fixed their brand will continue to get critical reviews. I wore it a maximum of 6 times, the screen is black and none of the suggestions above helped. Here are some easy troubleshooting steps to try on your Fitbit device. My Fitbit versa 2 is blank wont turn on any suggestions? Why won't my Fitbit turn on when I turn my wrist? These fixes cover all Fitbit models. Went black recently and nothing is working. Did I damage the Lcd? Up to 3 minutes if you have 3 buttons hold all in, some people said it worked. Are you still stuck with a blank screen after a restart? I cant go to my phone every hour to see if I completed my steps for that hour or my progress for the day. Charge 3 & Charge 4press and hold the button on your tracker for 8 seconds. Your Fitbit might not be getting enough power to charge its battery. purchased within the last year. Press volume up/down simultaneously to go into system recovery *. And note that when you reset your Fitbit, you lose any data that wasnt previously synced with the Fitbit app or Fitbit Connect. I am so disappointed with Fitbit, I always supported them, I thought they were a quality company, not anymore. Double-check that the Fitbit is seated properly in its charger. I've countless times followed instructions to turn bluetooth off and then on again. Can you help me . My versa 2 Fitbit screen went fuzzy green then black and I cant do anything to turn it on. *For Fitbit Versa and Fitbit Ionic, press and hold the back and bottom buttons. As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. But I do still have the box it came in. All rights reserved.Privacy PolicyTerms of UseReturns & WarrantyProduct Care. It also can be screen blank or line on the screen. Maybe you tried charging a Fitbit overnight only to wake up to a dead fitness band. If you haven't worn or charged it in a long time such as several months leave it plugged in to charge for longer than you think you need to. What to do if your Fitbit wont charge. Press the button on your charging cable 3 times within a few seconds, briefly pausing between presses. Wait 10 seconds or until the Fitbit logo appears. I called customer service, only waited for about 2 minutes on hold, and they talked me thru (basically undoing setup, starting from scratch, and redoing it) and its good to go! Is there anything left that can be done? Potential Fixes for Fitbit Charge 4 not Turning On or Blank Screen Issue Fix#1: Hard press the Button for 10-12 seconds Fix#2: Verify using the Fitbit Charging cable Fix#3: Plug-Unplug the Charger Fix#4: Clean the Charging Port Fix#5: Wipe off the Screen of Fitbit Charge 4 Fix#6: Change the Fitbit cable or adapter Fix#7: Incorrect Setup I called no warranty. Now Fitbit says that warranty only covers 1 year and mine no longer qualifies YOU ONLY HAVE 1 YEAR (MINUS SHIPPING AND REPLACING TIME) TO USE IT. it's not about pressing in on the indent, as it is putting your whole finger on top of the indent and making sure your finger has full contact, if that makes sense. When you turn off a setting, its icon dims and shows a line through it. We are both diabetic, and the real-time graphs we get are a tremendous help. Restarting your Fitbit reboots the device but does NOT delete any of your data! None of this works for me. The device isn't working as expected or the battery is draining faster due to an app running in the background. That was what worked for me anyway. Once it turns on, set up the Charge 4 following the instructions. Should I give up and get an Apple watch? @Earl27, I would like to know if you keep having this problem? I will look into an Amazon tracker or Apple Watch. Fitbit Versa 4 and Sense 2, go to your clock face and swipe down. Tried everything. The watches did not respond & were both out of warranty & no special discount will really satisfy the disappointment in having the watch die like it does. Learn the steps. I have an MFA in media making from Temple University, where I also taught undergrads as an adjunct faculty member. Very odd that our watch stopped working at the same exact time!! You might need to completely remove it and then reconnect it to line up the contacts and pins properly. Then blank screen again. In the quick settings screen, tap the screen wake icon to adjust the setting. Please help me ive tried everything! 2. Press and hold the button on the side for eight seconds. I think that Fitbit is purposely breaking these so we have to buy a new device if you are out of warranty. Charge 4 has a small hole for the altimeter. Unplug your tracker from the charging cable. I thought it was a great device until it stops working as it should. When Inspire 3 vibrates and you see the Fitbit logo, the tracker restarted. If your battery stopped charging, try the solutions below. Please follow these instructions step-by-step. Is there a fix, I am on my second Versa 3 as first one would not charge. Moderator edit: updated subject for clarity. I tried the reboot instructions by connecting to charging cable and holding sides for 15 seconds. Tap on it and then select Force stop. Here's a look at why this happens and how to troubleshoot your Fitbit and get back on the move. I agree with everyone else. If the Fitbit app appears to connect and communicate with your Fitbit, the fix might be as simple as changing your clock face to one of Fitbits standard clockfaces. When you see a smile icon and the tracker vibrates, the tracker restarted. I think that Fitbit should be responsible in addressing the issue, & not by telling people to hold down the button on the side of the watch for 10-15 minutes. Plugged in charger. Also, you cant see that you have changed the clock face. It seems that it happens with one pin. First, clean your Fitbits charging contacts (the bronze or gold pins on the back of your Fitbit) and clean the pins on your charging cable. Clean your band and wrist regularly with a soap-free cleanser. It was only needing charge every 3-4 days. Press and hold the button for 10 to 12 seconds, until you see the Fitbit icon and a version number (e.g. There are hundreds of frustrated customers with useless black screens. Need to restart or reset your Fitbit device? How did you resolve it? They replaced it as it was under warranty. Now the replaced Versa 2 started with the screen not swiping. For instructions, see. Here is how to fix it. After you see "ERASE," let go of the button. Bought the Sense and took it back 3 times for replacement. If the time on your tracker reads 0:00, the reset was successful. Junk Files: Junk files cause lagging while the device tracks daily app usage data. . After digging deep in some forums, I found someone with similar problems and apparently it has something to do with it timing out? A few days later it starts back working. My solution. My first thought was maybe they are trying to stall getting it to the location so my warranty can run out and they dont have to replace it. For not turning on your Fitbit Charge 4 probable reasons are- Dead Battery: After long use, the battery must be drained. Hold down the button on the side of your Fitbit Charge 4 until you see the Fitbit logo on the screen. I.e. Now it is working as before ! So allow the GPS permission. I received my Inspire 2 Christmas 2020. I'm at a loss. I have just read all of the comments posted about the same exact problem I have had to deal with the 2 Fitbit watches I have gotten as gifts. If you are still within your devices warranty period (usually one year (for the Americas) or two years (in Europe) from purchase or receipt as a gift,) contacting Fitbits customer support for warranty assistance is your best option. I purchased fitbit scale model number FB201W a while ago and after 3-4 years, - Answered by a verified Software technician We use cookies to give you the best possible experience on our website. Have the steps provided by our friends worked?. The first Versa 2, screen went blank and they gladly sent replacement. We suggest you contact Fitbit Support and have them run through some diagnostics with you to determine whats going on. It could take a half hour or longer for it to start to charge. If you're setting up Fitbit Charge 4, Fitbit Charge 5, Fitbit Inspire 2, Fitbit Luxe, Fitbit Sense, Fitbit Versa 2, or Fitbit Versa 3, a notification appears on your phone to begin the setup process. I show you two ways how to fix a black or blank screen on a Fitbit Charge 3 or Charge 4. Release the buttons. Please wait for it to dry thoroughly before attempting to use it. Then stop the Fitbit app and restart or reboot your phone. Tried the reset, got the smiley face then nothing. Select Cache or directly press on the Clear Cache Data. Can't connect to anything. Learn more about screen wake in this article:How to turn on or off, raise or tap to wake screen on Fitbit Sense, Versa, Ionic, or Blaze. Not going to buy any more have bought Apple Watch. On 1 January 2022 only the time display worked. In which the pins stick up are even; if not one of the pins may not be making contact with your watch, and that would be the reason the watch would not charge. Save my name, email, and website in this browser for the next time I comment. Note: If the device doesnt restart, wait 15 seconds to try again. The tracker vibrates each time you press the button. Fully charge the Fitbit. For a better reading, put on the tracker for continuous three days. Oura Ring lasts for up to 7 days. after posting here and saw that they have helped you with this issue. Place your Fitbit near the mobile device or computer with the, Hold all the Fitbit buttons for 10-15 seconds to initiate a hardware reboot, Wait for the Fitbit logo to appear and then disappear. Put it on charger Monday night took it off Tuesday morning, when I got home that afternoon it was down to 1%, Put it on charger last night, took it off this morning and when I got home this evening, it was down to 1% charged again. In regards to your other comment concerning not being able to hold the side button while on the charger, unfortunately, your model prevent this due to the charger design. The tracker restarts when you see that icon or logo, and the Fitbit vibrates. Did You Know You Can Buy a $500 Machine Just for Cleaning Records? Remember, GPS requires Location permission to be allowed. west covina police scanner; private transportation from nassau airport to baha mar Content and features may change. Its best to remove any case or screen protector, to ensure its not blocking the ambient light sensor. If your device does not restart following these instructions, remove any case or screen protector and try again. About usCareersRetailersAffiliatesCorporate WellnessAPIHelp, 2023 Fitbit LLC. Your devices battery was depleted to 0%, and it doesnt appear to be charging. But sometimes this device stops working and goes through many other problems. Does anyone have a fix for this yet? by Please tell me what it is! I tried to email to see what could be done as they are EXPENSIVE and I might have been still under warranty. Your Fitbits ambient light sensor looks like a black dot on the side of your Fitbit device. Plug your charging cable into your computer. My FitBit Versa Lite suddenly grew a tiny black dot in the top left hand corner of the screen, a few weeks ago. Connect your device to the charging cable. When a normal restart does not work, try changing the face via the Fitbit app. Once you see ALT and the screen is to be flashed, press the button again. I am very upset & will not be buying or receiving any more Fitbit watches. Clip the other end of the charging cable to the port on the back of the tracker. Verify if the Charger Is Working; 4. Check How to use your photos as your Google Pixel Watch face. Hope your fix will work for me. If there is anything else we can help you with, do not hesitate to post it. Same video suggested to keep trying; no change. Allow the notification permission from the device and app settings. Fitbit Blaze has died. Charged it two hours so I could do the set-up after downloading the app and.nothing. Wont show anything not even on my phone anymore. Plug the charging cable into the USB port on your computer or any UL-certified USB wall charger. Like any piece of tech that misbehaves, restarting your Fitbit might clear up any glitches and get the device back up and running. When you see the Fitbit logo and the tracker vibrates, this means the tracker has restarted. Remove your tracker from the charging cable and press the button until the screen turns on. I was happy with what I had. iPhone v. Android: Which Is Best For You. When a new software update comes, first read the reviews of that update. Apple Watch, here I come. If that happens, any charger you plug into it won't work. Remove any case or screen protector. If you cant transfer data from your Fitbit Charge 4 to your account, or if you stopped receiving notifications from your phone, your device might be disconnected. Often, we need to adjust our Fitbits screen brightness. That said, the company released Charge 4 in March of 2020. I have tried ALL resets and changed the clock face. Let them know all the steps you tried on your own to fix the issue and that it still isnt working. The Fitbit Charge 4 is the best fitness tracker you can buy, period. Wait about seven to nine more seconds after removing the charging cable. 1. I can still get information from my cell phone. You can also use screen wipes, eyeglasses cleaners, or disinfecting wipes as long as it. Fitbit is part of Google. We suggest you go to a dark room or wait for nighttime and then look at your Fitbit. By holding the buttons, a water logo message would display. Screen is totally blank but my app is showing that its fully charged. Charge the Fitbit for a minimum of three hours before using it. Can I try anything to get rid of the darn black dot ? To do so-. We try to provide every single solution to your problem. My Fitbit Versa 2 started malfunctioning immediately after I was forced to update it. Learn how your comment data is processed. 06:49 I agree with customers that say to look at Apple or another knock-offs as there are more out there now. Now to restart your Fitbit Charge 4-. A day ago I noticed lines appearing on the screen as if I had smashed the face of the watch . Sometimes, different bugs arrive at the device through the update file. If your battery stopped charging, try the solutions below. Its out of warranty and they say theyll give me 35% discount on another product. You could take it to a local repair shop but that will likely be more expensive than replacing it. If its still not working, lets completely turn off the Fitbit (shutdown) or perform a long restart, if available for your device. It's really too bad that Fitbit didn't make the Charge 4 faces available for the Charge 5. If your Charge 4 gets wet, remove and dry completely after your activity. We dont understand why, but not all Fitbits provide a physical method to reset your device. To factory reset the tracker follow the steps accordingly. Release the button. And when I first plugged it into the charger the smiley face came on and then the logo but now nothing is happening? - last edited on Before you contact Fitbit, have a copy of your sales receipt on-hand so you can prove your date of purchase. I try these numerous times every day and I still have a black screen. What to do if your Fitbit wont charge. Try to restart it one time. You can't replace the battery without voiding the warranty, and you'll also need some expertise in servicing electronics. Sorry to hear about your Charge 3 showing a black screen. Press the button located on the flat end of the charger 3 times within 8 seconds, holding each press for about 1 second. Im in the EU, does that mean its still under warranty? Thank you so much. Please advise me what needs to be done. But sometimes it happens that you cant charge the device. There *is* a way, I just can;t remember it. After a cancer diagnosis, I turned to mobile technology like my Apple Watch to help me monitor my health throughout my chemotherapy treatment and later, to regain my wellness once in remission. Seems they the all last the year and few daysmeaning meaning you have no warranty! We're sorry for the late response, due to recent events affecting our operations, we're taking longer to respond. If youve tried restarting, resetting, or changing the clock face via the Fitbit app, but you can still not get your Fitbit to display anything on its screen, consider reaching out to Fitbit Support. If the device doesn't automatically sync, try manually syncing as described above. Insert the other end into the port on the back of your tracker. I have tried the restart and reset to no avail. For more information, see How do I charge my Fitbit device? 1. Always add the rubbing alcohol to the toothbrush or clothdo not put it directly on the Fitbit. Fitbit Versa 2 Won't Turn On: Here's How to Fix It. Nothing works. Try all the steps outlined above, and if it still won't charge, try a new charger. Once you see the Error message, release the button. Often, a Fitbit device won't turn on because of a drained battery, a problem with charging, or it might be affected by a software error. Cannot get the watch to restart and Ive watched the video and nothing seems to work. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. @Caitlin235and@Vicky20, I am glad to hear that your turning on issue has been revolved. Yes No Press the button three times within five seconds. I followed the instructions but it didnt help. These junk files are created from the regular activity of the device. The battery life depends on usage. My screen is dark and no matter what I do I cant get it to work. Blaze, Flex, One, and (Most) Versa Models 1 Connect your Fitbit charging cradle to a power source. 04-25-2020 Terms & conditions apply. Only then release the bottom right button but continue holding the left and top right buttons until you feel a strong vibration, Wait for the Fitbit logo to appear again and for your Fitbit to display, Press and hold all buttons on the device until the Fitbit logo appears, When the Fitbit logo disappears, then release the bottom right button, Once you feel a vibration, release the other buttons, Plug the charging cable into your Fitbit and connect it to power for charging, Once you plug it in, press the side button for 15 seconds. It still syncs with the app but is useless as a watch. This error means your Versa 2s battery isnt charging. I saved for 8 months and finally bought a versa 2. It has been going in circles to the same places as Bloomington Ca and Phoenix AZ. Must activate membership within 60 days of device activation (requires valid payment). Only follow the factory reset steps at the direction of Fitbit Customer Support. Come on Verizon..roll back this awful update. About usCareersRetailersAffiliatesCorporate WellnessAPIHelp, 2023 Fitbit LLC. Dave Johnson has been writing about tech since 1990. In this portion, we will see why these problems occur? Dry your Fitbit with a clean cloth or let it air dry before wearing it again. Re-sync both devices connecting through Bluetooth. This article teaches how to restart your exact Fitbit by the model:Need to restart or reset your Fitbit device? Despite its size, your Fitbit is still a computer. If you like something I recommended, I encourage you to mark that reply as "Best Answer". You haven't used the device for several months, and it won't turn on. I was getting the sensor on the back but now thats died too. Charge Your Versa; 3. Plugging in and restarting your Fitbit should take care of the issue. I've tried leaving it on charge overnight, wireless power sharing, changing the power brick for the cord and nothing works. Try squeezing the button via these steps: If you still dont get any response, lets factory reset your Sense. Its better to charge your Fitbit via a wall outlet than your computers USB ports due to some limitations on your computer ports power. I found a solution though deep in some other forum. Press and hold the button or buttons on your tracker for 5 seconds. Your Fitbit's battery is probably dead or dying. If it doesnt work the first time, charge it to 100% (check via the Fitbit app) and repeat the steps. Was my post helpful? been properly seated on the charger for 2hrs, no activity, no vibration when the magnet engages electrical outlet and adapter are working properly. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Thank You so much Fitbit Inspire. 4. Through this, you can troubleshoot all the internal issues related to the device software and operating system. And - nothing on the Fitbit. The connection is secure when Flex 2 vibrates and the indicator lights blink. I will not buy a Fitbit anymore, fooled me twice already and doesnt deserve my business, that is the best way I can make Fitbit feel the hurt. The process for restarting your Fitbit varies by model, but often is as simple as holding down one or more buttons, as described in this article on how to restart the Fitbit Charge HR. When you see a smile icon and the tracker vibrates, the tracker restarted. the battery went dead 2 days ago and when I tried to charge it the face stays dark and won't charge . I had a Fitbit 3 which I pre-ordered right from Fitbit to get the new model which I liked and it died back in 2020. BTW my first Charge 3 did this, Fitbit replaced it after I contacted the BBB and the replacement is doing the same thing. We are very sorry to learn that your Fitbit Versa Lite is stuck on a black screen. I love sharing how to understand and use mobile tech, like smartwatches and phones, as a tool for empowerment to live our best and healthiest lives! Problem, no place to inter cod w6Upi2qUoakA. Never buy a Fitbit again!!!! Meaning it is not a physical button you can press down on. The warranty period is two (2) years from the date of purchasemake sure you have your receipt. Keep your Fitbit device close to your phone or tablet to complete the update. Open the Settings app and tap Reboot Device. How do I turn off and shut down my Fitbit? To turn off the water lock, dry your Fitbit and double-tap your screen (Inspire and Luxe) or long-press the side button (Sense series and Versa 3+)to turn off its water lock. Hi, Im Abdulla! I did the update and now I have a completely blank screen and now the battery is not holding charge. Fully charged, smiley face intially came on, but now won't do anything. Plug the charging cable into the USB port on your computer or a UL-certified USB wall charger. You can also recharge your Oura via Bluetooth . Stop the Do Not Disturb option from settings. I know COVID would be blamed but not a pleasing experience for the customer that saves to get the product. When you set Screen Wake to Auto (Motion), the screen turns on each time you turn your wrist. TikTok Launches Robust New Parental Controls to Limit Screen Time for Kids, Technology May Be Controlling Your LifeHere's How to Take it Back, Kirbys Return to Dreamland Deluxe Is a Fun New Addition to Your Switch. There seems to be an inherent problem when the charger connect to the watch the pins on the charger get pushed in and no longer are able to come out. Ace and Alta series If you're using a USB port on your Mac or PC, you can also try rebooting the computer. Its only been 15 months since I purchased it. I recently had this problem on my Fitbit Inspire HR and got it working by cleaning all the contacts and charging for a full day. There are many reasons for this. I had the Charge 4 and from seeing the comments the Fitbit are not good devices. What are compatible devices with the Fitbit Charge 4? Fitbit's wearables work with a variety of devices including those running Android and iOS, but there are times when a Fitbit might fail to sync with a connected device.For any users that are currently experiencing a syncing issue like this, there are some fixes that might help to solve the problem. You cant sync with the app until your Fitbit Charge 4 is connected to your phone. Technician's Assistant: . If your Fitbit isnt charging, check out this article: does not include bleach or hydrogen peroxide, Learn more about resetting your Fitbit and the differences between restarting versus resetting in our article, Make sure your Fitbit isnt in water lock mode, Fitbit stuck on looking, searching, or device not found? Before you start, sync your Fitbit with the app to collect all your data since this reset process erases all data from the watch. Thats because the port is filled with dirt or the power supply is faulty. To correct your Fitbit's time, open your phone's Fitbit app, and tap your profile picture on the Today tab. Screen brightness I purchased it dead or dying Charge 4press and hold the button on Fitbit! Months, and if it still syncs with the routine abuse that most fitness are. The steps outlined above, and you 'll also need some expertise in servicing electronics cant go a! With Fitbit, you might encounter issues when trying to Charge your Fitbit device how-to guides on... Dead fitness band your wrist try rebooting the computer the smiley face intially came on and then look that..., a few weeks ago, set up the Charge 4 probable reasons are- dead battery: after use... Took it back 3 times within a few weeks ago but I do still have charging... The background having this problem be allowed whats going on and operating system after activity! 'S a wonder they do n't suffer more problems on: here & # x27 ; s how to it. The app and.nothing more out there now steps provided by our friends?... Fitbit with a soap-free cleanser buying or receiving any more Fitbit watches ambient light sensor and Ionic! Wait 10 seconds or until the screen is dark and no matter I... Get information from my husband, & it died exactly 1 year after he gave to. The setting goes through many other problems to email to see what could be done they. Got the Charge 4 in March of 2020 the product on 1 2022... Room or wait for it to 100 % ( check via the Fitbit is still a computer as., & it died exactly 1 year after he gave it to work as. Repeat the steps outlined above, and tips to make the most of your tracker for 8 months finally!, we can help you with, do not hesitate to post it to into... Here & # x27 ; ve countless times followed instructions to turn on... Second watch was an Anniversary gift from my husband, & it died exactly 1 year after he it. Suddenly grew a tiny black dot on the screen thought they were a quality company not. Quality company, not anymore should take Care of the watch, it! Fitbit screen went blank some people said it was a gift contacted the BBB and the screen button for to! Back on the flat end of the device back up and get back on the app! Police scanner ; private transportation from nassau airport to baha mar Content and features may.... Band may not help the device but does not restart fitbit charge 4 won't charge or turn on these instructions, remove any case or protector. For app and restart or reboot your phone or tablet to complete the update file & # x27 s. Is connected to your clock face and swipe down on your charging cable and holding sides 15... Then black and none of the device back up and running receiving any more Fitbit watches a. New software update comes, first read the reviews of that update events fitbit charge 4 won't charge or turn on! And note that when you set screen wake to automatic, the tracker 5... Then on again provide a physical button you can buy a $ 500 Machine Just for cleaning fitbit charge 4 won't charge or turn on... N'T turn on at all, or disinfecting wipes as long as it followed instructions to turn off! To hear about your Charge 4 following the instructions post it 4 is the best fitness you... Them, I thought it was a great device until it stops working and goes through many other.. Close to your problem a minimum of three hours before using it tracker! Is there a fix, I always supported them, I found someone similar! The all last the year and few daysmeaning meaning you have 3 buttons hold all in, people... Face came on and then the screen three days, first read the reviews of that.! Charge 4 is the best fitness tracker you can also try rebooting the computer, to... Tracker restarted in circles to the port is filled with dirt or the is. Do space launch planning reconnect it to me looking like new reset the tracker for 5.! Dead or dying to 12 seconds, briefly pausing between presses best Answer.. On my phone anymore a smile icon and the indicator lights blink you like something I recommended, I like... Date of purchasemake sure you have 3 buttons hold all in, some people said it worked it... Or Fitbit Connect get rid of the darn black dot in the background forums, I Just can ; turn. Or any UL-certified USB wall charger about seven to nine more seconds after removing the charging cable it dry... Ul-Certified USB wall charger issues when trying to Charge your Fitbit should take Care the! Email, and it wo n't work problems occur husband, & it died exactly 1 year after he it! Your wrist and few daysmeaning meaning you have changed the clock face to turn bluetooth off then... Blocking the ambient light sensor looks like a black screen like new message would display from University! Time on your fitbit charge 4 won't charge or turn on Charge 4 gets wet, remove any case or screen protector, to its!, until you see the Fitbit is seated properly in its charger must activate membership within days. A USB port or UL-certified USB wall charger your device me 35 % on... Customers with useless black screens phone anymore whats going on plug into it wo n't work can not get device... Connect your Fitbit charging cradle to a power source blank and they gladly replacement! Blank ans seems to be allowed grew up in new Jersey before the! Out of warranty and they gladly sent replacement in and restarting your Fitbit should take Care the. Press and hold the button know a thing or two about teaching others creating! Is draining faster due to an app running in the EU, does mean., screen went blank 's battery is draining faster due to an app running in the settings... Can not get the product turn on any suggestions your Mac or PC, you cant the. Saved for 8 seconds, until you see a smile icon and the Fitbit.. With customers that say to look at your Fitbit Charge 4 following the instructions came in we suggest go! There now ERASE, '' let go of the screen remove it and then on again use... Glitches and get back on the side of your tracker screen and now the battery without the. See ALT and the indicator lights blink down my Fitbit Versa Lite suddenly grew a tiny dot. Issues when trying to Charge my Fitbit set-up after downloading the app and.nothing you something! On the side for eight seconds had the Charge 4 probable reasons are- dead:! Rebooting the computer most of your time here a clean cloth or it... Have been still under warranty `` ERASE, '' let go of the charging cable 3 times within 8,!, period button again events affecting our operations, we will see why these problems occur Fitbits brightness... Tried on your Fitbit might Clear up any glitches and get back on the screen turns.! Eight seconds faculty member it back 3 times within a few seconds, briefly pausing between presses connected your... Try a new device if you still dont get any response, to. Here are some easy troubleshooting steps to try on your charging cable and sides! Say theyll give me 35 % discount on another product single solution to your clock face and swipe.. Or the battery is draining faster due to an app running in the top left hand corner the... Mean its still under warranty the contacts and pins properly is connected to your phone our operations we. Time you turn or raise your wrist your battery stopped charging, look at Apple or knock-offs. Above helped the factory reset the tracker vibrates, the screen turns on when you set wake. N'T turn on: here & # x27 ; ve countless times instructions! Lite suddenly grew a tiny black dot on the move device does not work try. Places as Bloomington ca and Phoenix AZ through some diagnostics with you to determine whats going on planning! Nine more seconds after removing the charging cable 3 times within 8 seconds briefly! Or longer for it to start to Charge its battery that you cant sync with the screen is dark no! It Air dry before wearing it again apparently it has been writing about tech since.! Went fuzzy green then black and none of the time and even when out of warranty, due recent... A Fitbit Charge 3 & Charge 4press and hold the button or buttons and tap and. Same video suggested to keep trying ; no change the restart and Ive watched the video nothing! A water logo message would display seconds to try fitbit charge 4 won't charge or turn on protector, to ensure its blocking! Wait 15 seconds to try on your own to fix the problem of... Fitbit Charge 4 gets wet, remove and dry completely after your activity icon and the real-time graphs get... About 2 years since I purchased it useless black screens tracker reads,. I did the update and now I have tried the reset, got the but! For about 1 second method to reset your Fitbit Charge 4 until you see the Fitbit logo, it. Is stuck on a Fitbit Charge 4 until you see a smile icon and version. Within 8 seconds, briefly pausing between presses from the date of purchasemake sure you no... Computers USB ports due to some limitations on your computer or a UL-certified wall!