So they worked on an introduction that goes something like this: Hi Im Julia, Im from Spain, so you say it with kind of an H in front, Julia. (If youre still trying to imagine it, think like Julio or Jose. We've probably all had to send an apology email for using the wrong name in an email. So as long as all e-mails to kelli.smith@somecompany.com and kelly.smith@somecompany.com end up in Kelli's inbox, and Kelli will read, answer and solve them in due time, the customers are happy. It's best to bring up your request within the first couple of lines of an email when possible. In all cases, I'm assuming that you are only mildly irritated or wasting a trivial amount of time. Assume that most are doing it wrong because they've only heard it and made the usual assumption. The same can be done if someone has shortened your name, or assumed a nickname. You don't want to create bad feelings; they shouldn't feel you are upset or annoyed at them. To simply give a gentle correction is I have suggested is not to blame them but to make sure that they understand the right way to spell her name. This helps you plan how you want to respond. You turn up at the airport and since your plane ticket doesn't match your passport they send you straight back. If you develop your professional communication skills, things will become much easier to handle, even in the most awkward of situations. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. She recommends preparing phrases and practicing them out loud ahead of time "so you're not feeling awkward. HOW TO CORRECT SOMEONE POLITELY | #DailyBurk | 041819David Burkus on how to correct someone politely. My name is actually pronounced Katarina. Person One: Oh, Im so sorry about that. Person Two: No worries! My name ends with a 'c', while in the country I live in it is much more often spelled with a 'k' at the end. Is there a more recent similar source? Is something's right to be free more important than the best interest for its own species according to deontology? I would however have your signature included in all emails (including replies and forwards). It directly affects the bottom line. The Essential HR Handbook is a quick and easy guide designed to help human resources professionals handle any personnel problem, from onboarding and outplacement to workplace bullying issues quickly and easily. I'll probably avoid mentioning it, at least in a professional situation. Speak Up: You have to speak up when people get your name wrong. Never misspell their name. Browse other questions tagged, Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. We highly recommend these tried-and-tested tools: The Elegant Themes membership gives you complete access to 87 amazing themes and 3 awesome plugins, including Divi, the ultimate WordPress Theme and Visual Page builder. What's the correct way to format business emails? Select the career path that aligns with you: How many years of experience do you have? I thought I'd call you to follow up on XYZ, so when you get a minute, please give me a call. Call when you know he or she won't be there, so that you have an excuse to say your name several times. If you really hate being called "Kelly", or emails are seriously getting lost, then the scale tips a very different way. What can a lawyer do if the client wants him to be aquitted of everything despite serious evidence? 3. Gentle reminder email to a boss A gentle email reminder to your boss can be a sensitive subject, but the principle is still the same. Politely remind clients of the payment terms Payment terms directly influence how soon you will get paid. Emails can be forwarded, used, and re-used over the course of normal business operations, so leave business emails all about business. This site does not constitute legal, mental, or medical health advice, please consult a competent licensed professional. Speedy Search & Discovery. My user name actually comes from one of those advertisements. If I know the other person well I purposely misspell his name when addressing them by adding an "h" at a weird position (works well because they add an additional "h" when addressing me. Here you would absolutely correct the spelling. Wanting people to use your name correctly is not petty, whether the incorrect use is written or spoken. So far, the only issue I have noticed with not correcting it is that I'm starting to get more people referring to me with the wrong spelling. What are examples of software that may be seriously affected by a time jump. Note for e-mail: It can also make it easier for the interaction via e-mail if you have your name in your email. Why must a product of symmetric random variables be symmetric? Do it Right: Never interrupt someone in the middle of a conversation. Situation 1: A person you're pretty sure you'll never have to interact with beyond emailing back and forth--No correction. When communicating verbally, this makes no difference as both names have the same pronunciation. All the while, your business continues to grow and put money in your pocket. Alex Durand, a Muse Career Coach, urges people to bolster their email signature with a phonetic spelling if your name is atypical or not frequent in part of world where you live. In other words, write it out in parentheses the way you would for graduation. This particular technique also works well with people who have a hard time handling criticism. irritating, and having to correct them is irritating. If the mistake continues, however, you may need to make a more detailed correction as in the examples above. Which Myers Briggs Personality Types Are the Most Charismatic. I blame my parents.. CLICK HERE to get your copy of Asshats to Assets. When she manages to escape from behind her computer screen, she's usually babying her two rescue mutts or continuing her search for the perfect taco. Lets start with the simplest of options first. I realized that since my email is firstname.lastname@company.com, I'm not getting emails from people who spell my name wrong. No matter how much advice you read or courage you attempt to muster, you just cant bring yourself to outright correct that person who keeps screwing up your name. I also strongly prefer a nickname, despite organizational policy on how our directory is structured. Use some empathy in your approach Sorry to interrupt, Joe! By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. Use "By Email" and "Via Email" as a synonym of "by way of". @DavidMulder: I have an unusual pronunciation as well. Take it off-thread to just the people interested (the person who made the mistake and anyone likely to be confused by it). First, bravo to you and the woman behind the counter for making a personal connection. The content or copy is incorrect or has errors. Don't correct people on the name in the same email as contains critical information they are requesting. I usually make it a point to sign communication with the correct spelling, then wait until it is repeatedly misspelled by someone before I correct them. Then you can ask them about the specific portion of the document that you are finding problematic. A greeting sets the tone for the body of your email, so don't skip over it. Well, when someone manages to get your name wrong, you attempt to use your own name in a sentence back to him or her. Some great suggestions here on how to better communicate this, but ultimately they don't address your question which is "Is it professional to correct misspellings of my name?". In times like these, its a little challenging to put your demand to words, let alone convert it to an email demanding something. They'll get used to it. That means if you click and buy a product, we may receive a small commission at no extra cost to you. I also thought of @Xrylite's suggestion but the problem is then cured rather than solved. You don't want them to feel like you are accusing or criticizing. You should decide each separately based on what will minimize churn and annoyance to you. For more information, please see our Earnings Disclosure. It's not your fault that they're unable to see the finer details of the message (such as the e-mail signature or your online alias). In turn, they are more likely to share theirs, too, since you gave them the benefit of the doubt. It's frustrating as I send and receive hundreds of emails a day, but it is what it is. Sutton shows you how to deal with and work with inconsiderate people without becoming one of them yourself. It only takes a minute to sign up. Being attentive to people's names and the spelling (and pronunciation) thereof is simply a good practice. OR "Enjoy the evening! When I told Durand Ive previously handled mistakes by adding a postscript to emails, he challenged me not to hesitate and to nudge the correction to the top of the messageto be very upfront about it. In this situation, you could raise the point of living up to their expectations by being very professional; that way, they are bound to be more professional and efficient when it comes to dealing with your job. Don't take any of these passive aggressive approaches Like Share 1 5Y Booz Allen 3 Just email them. For more information, please view our Privacy Policy and Earnings Disclosure page. Im Amy, and Im the person behind Never the Right Word. E-mail is a really really messy medium. Talk to IT and have them catch the wrongly addressed email instead of silently discarding it. In order to gather your courage and avoid just letting the issue slide, you need to remind yourself of the simple fact that you arent doing anything wrong by correcting someone. Should I include the MIT licence of a library which I use from a CDN? Ive just received the marketing reports from your department. Avoid focusing on yourself; don't seem proud. Turn a terrible job into the best thing that's ever happened to you professionally. The contract should explain the payment process, due date, and any late payment fee you will charge. We skim and trim our inboxes on the go, responding to urgent items and flagging less pressing items to be revisited when we're back at our desks. I guess most customers of the company don't care how Kelli's name is spelled, all they care about is that Kelli receives their e-mails and solves their problems. You could write in your signature something like: It will be confusing for a second, but people will remember it quickly and probably think of it each time they type in your email address. Howeveras you likely already know too wellyou need to nip this issue in the bud. Has Microsoft lowered its Windows 11 eligibility criteria? What are examples of software that may be seriously affected by a time jump? The Asshole Survival Guide: How to Deal with People Who Treat You Like Dirt by Robert Sutton delivers a methodical game plan when you find yourself working with a jerk, whether in the office, on the field, in the classroom, or just in life. While it is a minor detail, I want my name to be spelt correctly. From your question, you don't seem to think that others are demeaning you or otherwise have bad feelings against you. Go with the assumption that your audience is "competent, but uninformed." Have you Person Two: Thats Kat. What's awkward is saying it for the first time." Don't Give Up With. How do I fit an e-hub motor axle that is too big? You can end the email by sharing the phone number you will be using to contact your recipient. Is email scraping still a thing for spammers. Let me show you my step-by-step process to build a successful business, share your passion with the world, and create the lifestyle you want. 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how to politely correct someone about your name via email